Check-in / check-out :
Check-in is from 2.00pm and check-out is at 10.00am.
Deposit & final payment:
A 50% deposit is due at the time of booking for the reservation to be confirmed. This is fully
refundable up to 30 days prior to arrival. The outstanding balance is due 30 days prior to
arrival. Within 30 days of your stay any payments are non-refundable.
Cancellation policy:
You can cancel or modify your booking up to 30 days prior to arrival and receive a full
refund. A full cancellation fee of 100% of the booking tariff applies if you cancel or modify
your booking within 30 days of arrival, including no-shows.
A valid Credit Card is required for security on all bookings made.
Extra guests or Visitors:
To preserve the privacy and tranquillity of our guests, access to Rockpool Farm is
exclusively for registered guests. For the comfort and enjoyment of all, we kindly request that
visitors be approved in advance. Should unregistered guests and visitors occupy rooms or
facilities, the termination of rental agreement may apply.
Group policy:
Rockpool Farm is not suited to group gatherings or functions.
Behaviour & noise policy:
We are located in a quiet rural setting. Please respect our neighbours and other guests and
keep noise to a minimum and observe our property quiet time after 10pm.
Additional charges:
Management reserves the right to charge guests for the following, but not restricted to, all
damages and breakages, lost keys, missing items, late departure, extra cleaning and unpaid
expenses. Any additional charges will automatically be charged to the credit card provided
as security for the booking.
Lost key policy:
Keys that are not returned will be charged to the credit card supplied. A $50 charge will
apply if keys are lost.
Smoking:
Rockpool Farm is a non-smoking site, including outdoor areas are non-smoking including
decks, poolside and outdoor dining areas. Any traces of residual smoke inside will incur an
additional cleaning charge of $200. Any additional costs of cleaning soft furnishings may be
added as deemed necessary by management.
Pets:
Pets are not permitted in the grounds of the farm.
Schoolies policy:
Rockpool Farm does not accept schoolies reservations.
Car Parking:
Limited car parking is provided to guests when available. Rockpool Farm is not liable for any
loss or damage to a vehicle nor to any property or effects of any person using the car-park.
Early departure:
No refunds will be given on early departure and any outstanding balance will be deducted
from the credit card provided.
Trading terms:
We reserves the right to release any or all room space if payment terms are not met.
Force majeure :
Rockpool Farm will not be in breach of this agreement, or any way liable to any party, if it is
prevented from complying with this agreement by reason of act of God, act of public enemy,
act of terrorism, war, earthquake, riot, explosion, compliance with any law or government
restraint order, rule regulations, strike, lockout or any other cause not reasonably within the
control of Rockpool Farm.
This website (Site) is operated by Rockpool Farm Byron Bay and ABN 47 804 739 815 (we, our or us). It is available at: rockpoolfarmbyronbay.com.au and may be available through other addresses or channels.
Consent: By accessing and/or using our Site, you agree to these terms of use and our Privacy Policy (available on our Site) (Terms). Please read these Terms carefully and immediately cease using our Site if you do not agree to them.
Variations: We may, at any time and at our discretion, vary these Terms by publishing the varied terms on our Site. We recommend you check our Site regularly to ensure you are aware of our current terms. Materials and information on this Site (Content) are subject to change without notice. We do not undertake to keep our Site up-to-date and we are not liable if any Content is inaccurate or out-of-date.
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Discontinuance: We may, at any time and without notice to you, discontinue our Site, in whole or in part. We may also exclude any person from using our Site, at any time and at our sole discretion. We are not responsible for any Liability you may suffer arising from or in connection with any such discontinuance or exclusion.
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You read, use and act on our Site and the Content at your own risk.
Limitation of liability: To the maximum extent permitted by law, we are not responsible for any loss, damage or expense, howsoever arising, whether direct or indirect and/or whether present, unascertained, future or contingent (Liability) suffered by you or any third party, arising from or in connection with your use of our Site and/or the Content and/or any inaccessibility of, interruption to or outage of our Site and/or any loss or corruption of data and/or the fact that the Content is incorrect, incomplete or out-of-date.
Indemnity: To the maximum extent permitted by law, you must indemnify us, and hold us harmless, against any Liability suffered or incurred by us arising from or in connection with your use of our Site or any breach of these Terms or any applicable laws by you. This indemnity is a continuing obligation, independent from the other obligations under these Terms, and continues after these Terms end. It is not necessary for us to suffer or incur any Liability before enforcing a right of indemnity under these Terms.
Termination: These Terms are effective until terminated by us, which we may do at any time and without notice to you. In the event of termination, all restrictions imposed on you by these Terms and limitations of liability set out in these Terms will survive.
Disputes: In the event of any dispute arising from, or in connection with, these Terms (Dispute), the party claiming there is a Dispute must give written notice to the other party setting out the details of the Dispute and proposing a resolution. Within 7 days after receiving the notice, the parties must, by their senior executives or senior managers (who have the authority to reach a resolution on behalf of the party), meet at least once to attempt to resolve the Dispute or agree on the method of resolving the Dispute by other means, in good faith. All aspects of every such conference, except the fact of the occurrence of the conference, will be privileged. If the parties do not resolve the Dispute, or (if the Dispute is not resolved) agree on an alternate method to resolve the Dispute, within 21 days after receipt of the notice, the Dispute may be referred by either party (by notice in writing to the other party) to litigation.
Severance: If a provision of these Terms is held to be void, invalid, illegal or unenforceable, that provision must be read down as narrowly as necessary to allow it to be valid or enforceable. If it is not possible to read down a provision (in whole or in part), that provision (or that part of that provision) is severed from these Terms without affecting the validity or enforceability of the remainder of that provision or the other provisions in these Terms.
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For any questions and notices, please contact us at:
Email: hello@rockpoolfarmbyronbay.com.au
For stay enquiries
please contact us.
